Bt8 Privacy Policy – Malaysian Player Data Protection

Welcome to the bt8 Privacy Policy. At bt8, we understand that privacy is more than just a word — it is a fundamental right of every user. When you register and play on the bt8 platform, you entrust us with your personal information, and we do not take that trust lightly.

This Privacy Policy details what data we collect, why we need it, how it is used, who may view it and how long it is retained. All bt8 data handling practices fully comply with Personal Data Protection Act 2010 (PDPA) Malaysia and international data security standards.

This policy applies to all users of the bt8 website at https://bt8.st, the bt8 mobile app and all related services we offer. By registering an account or continuing to use the bt8 platform after reading this policy, you agree to the practices described herein.

Bt8 collects various types of information depending on how you interact with our platform. Below is a complete overview of the data we collect:

Information you provide voluntarily including information you fill in during registration, KYC information you upload, feedback submitted via Live Chat, and any written communications with the bt8 team.

Information collected automatically including technical data and usage data collected automatically when you use the bt8 platform, via cookies, pixels, and other similar tracking technologies.

Bt8 only uses your personal data for legitimate and necessary purposes. We will not use your information for any purpose beyond those stated below without obtaining your consent first:

• Account Management: Create, maintain, and protect your bt8 account, including the login verification and password recovery processes.
• Transaction Processing: Process deposits, withdrawals, and any financial transactions you make on the platform securely and efficiently.
• Identity Verification (KYC): Verify your identity in accordance with anti-money laundering legal requirements and bt8's business responsibilities.
• Customer Support: Process and respond to inquiries, complaints, and support requests you submit to the bt8 support team.
• Platform Security: Detect and prevent fraud, unauthorised access, multi-account use, and any suspicious activity that could harm the platform or other players.
• Legal Compliance: Comply with legal obligations, regulations, court orders, or requests from competent authorities.
• Service Communication: Send important notifications about your account, policy changes, security information, and platform updates.
• Platform Improvements: Analyse usage patterns in aggregate (not individually) to improve user experience, platform performance, and game offerings.

Bt8 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are certain situations where we need to share your information with other parties in order to operate our services properly:

• Payment Providers: Minimal transaction data necessary is shared with payment processors such as FPX, DuitNow, Touch 'n Go and crypto providers to complete your deposits and withdrawals.
• Technology Service Providers: Vendors that help us operate the platform, including cloud service providers, encryption companies, and IT infrastructure suppliers — all bound by strict confidentiality agreements.
• Legal Authority: When required by law, court order or a legitimate regulatory investigation, bt8 will disclose the necessary information.
• Fraud Prevention: With trusted third-party identity verification and fraud prevention agencies to protect the integrity of the platform.

All third parties that receive bt8 user data are bound by legally enforceable data protection agreements and are prohibited from using that information for any purpose beyond what has been agreed.

Protecting your data is among bt8's highest technical priorities. We consistently invest in security infrastructure to ensure your information is safe at all times, whether it is being transmitted, stored, or processed.

The security layers bt8 uses to protect your data encompass a range of technologies and procedures:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and bt8 servers — no personal data is sent in plain text.
• Two-Factor Authentication (2FA) available on all accounts to add an extra layer of protection against unauthorised access.
• Stored Data Encryption — all sensitive information stored in the bt8 database is kept in encrypted format that cannot be read without the appropriate encryption key.
• 24/7 Security Monitoring by the bt8 security team, which continuously monitors for any suspicious activity or cyber threats.
• Internal Access Control — only authorised bt8 staff with a legitimate business need may access user data, and every access is logged for audit purposes.

Bt8 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the bt8 website.

There are several types of cookies that bt8 uses:

• Essential Cookies: Required for core platform functions such as login sessions, security and navigation. These cookies cannot be disabled as they are critical to platform operation.
• Preference Cookies: Save your preference settings such as language, time zone, and display preferences so you do not need to reconfigure them each time.
• Analytics Cookies: Help bt8 understand how players use the platform — which pages are visited most, how long sessions last, and where players may encounter difficulties. This data is collected in aggregate and does not identify individuals.
• Security Cookies: Help detect and prevent fraudulent activity, suspicious login attempts, and cyberattacks.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the bt8 platform and your gaming experience.

As a bt8 player based in Malaysia, you have rights protected under the Personal Data Protection Act 2010 (PDPA). bt8 fully respects and facilitates the exercise of these rights:

Bt8 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account remains active with bt8.
• Financial Transaction Data: Retained for a minimum of 7 years after the transaction date, in compliance with Malaysia's financial and tax legislation.
• KYC Records: Retained for a minimum of 5 years after account closure or the final transaction date, as required by anti-money laundering legislation.
• Security Logs: Retained for 2 years for security audit purposes and investigations where necessary.
• After Account Closure: Most personal profile data will be deleted or anonymised within 90 days of account closure, unless there is a legal requirement to retain it longer.

The bt8 platform is for individuals aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If bt8 discovers that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the associated account. Parents or guardians concerned about their child's involvement on bt8 are encouraged to contact us promptly.

Bt8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, technology used, legal requirements, or other reasonable grounds.

When material changes occur, bt8 will notify you via a prominent notice on the platform or through your registered email address at least 14 days before changes take effect. The "Last Updated" date at the top of this page always reflects the latest version of this policy.

Continued use of the bt8 platform after the effective date of any changes constitutes your acceptance of the updated policy.

For any enquiries, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the bt8 Data Protection Officer via:

• Live Chat: Available 24/7 via the chat icon on the bt8 platform.
• Email: [email protected]

We are committed to responding to all privacy-related inquiries within 3 working days. For more formal data rights requests, a full response will be provided within 30 calendar days.